Trading Partner Onboarding & Testing
Streamlined onboarding and testing processes to connect with new trading partners quickly. We handle the entire setup, comprehensive testing, and go-live process to ensure reliable EDI connections.
We get your trading partners connected quickly and reliably, handling all technical complexity so you can focus on your business relationships.
- Successfully connected trading partners with tested, reliable EDI connections
- Complete testing validation ensuring all transactions work correctly
- Documentation and knowledge transfer for ongoing support
- Smooth go-live with minimal disruption to operations
- Foundation for scalable partner onboarding as your business grows
What You Get
- Requirements gathering and coordination with trading partners
- Communication protocol setup (AS2, FTP, VAN)
- Mapping configuration and customisation for partner-specific requirements
- Test data preparation and test execution
- Issue resolution and retesting until all transactions pass
- Go-live support and production deployment
- Complete documentation for each trading partner
- Transition to ongoing support if required
Typical Engagement
Timeline
2-4 weeks from initial setup through testing to production go-live, depending on trading partner complexity and response times.
Deliverables
- Trading partner requirements documentation
- Communication protocol configuration
- Mapping setup and customisation
- Test results and validation reports
- Go-live confirmation and production documentation
- Partner connection details and specifications
Common Pitfalls We Prevent
Our experience helps you avoid these common mistakes:
- Insufficient testing leading to production issues and trading partner problems
- Poor communication coordination causing delays and misunderstandings
- Missing requirements resulting in incorrect configurations and rework
- Inadequate documentation making future support and troubleshooting difficult
- Lack of go-live planning causing operational disruption and user confusion